Effective Date: 19th August 2024
Introduction
Welcome to ADDVentures Travel (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you use our website.
Information We Collect
We collect the following types of personal information from you when you use our website:
Personal Information: Name, Email Address, Phone Number, and any additional information necessary for booking holidays.
Automatically Collected Data: Information collected through cookies and tracking technologies, including but not limited to, IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide you with travel bookings and related services.
- Marketing: To send you promotional materials and offers, provided you have opted in to receive them.
- Customer Support: To respond to your inquiries and provide assistance.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience, perform analytics, and for advertising purposes. The third-party services we use that may utilize cookies include:
- Google Analytics: To analyse website traffic and user behaviour.
- Facebook Pixel: To track the effectiveness of our advertising on Facebook.
- You can manage your cookie preferences through your browser settings.
Data Sharing
We do not share your personal information with any third parties, except as required by law or for essential services necessary for running our website.
Your Rights
You have the following rights regarding your personal data:
- Opt-Out of Communications: You can opt-out of receiving marketing communications at any time by contacting us.
- Access, Update, or Delete Your Data: You can request to access, update, or delete your personal data by contacting the website owner via the provided email address.
Data Security
We take the security of your data seriously and implement the following measures:
- Encryption: We use encryption to protect your personal data during transmission.
- Secure Servers: Your data is stored on secure servers.
- Data Retention: We retain your personal data for one year, after which it is securely deleted.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated via email to ensure you are informed of any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: hello@addventurestravel.com